Issues with palm tracking

I'm Stuck
1

Include the following details (edit as applicable):

  • Issue category: Palm tracking
  • Device type & OS version: iOS
  • Host machine & OS version: Mac
  • Issue Environment : On Device
  • ARDK version: 2,2,0
  • Unity version: 2021,3,6f

Description of the issue:
Hey so i’m trying to run a couple tests with palm tracking but when checking for palm-detections in the frame update they always return null. Everything else does come through, it’s just the palm detections that it can’t seem to find even when a hand is clearly in frame.
Am i perhaps missing a setup step? Any help on this would be appreciated!

2

To expand on this a bit more, i tried to check this in editor and on iPad and Android devices, all with the same result so it doesn’t look like it’s platform specific.

3

Hello Merijn,
Our dev team is currently aware of the hand/palm tracking issues and are working on a solution which should release in the next update 2.2.1 sometime within next week.
Thank you for your patience.

4

Thanks for the quick response! In that case i’ll be awaiting the update :slight_smile:

5

@Ben_Abar I’m happy to say that hand tracking works well now with version 2.2.1!

6

@Merijn_Kersten Glad to hear that its working as expected!
Happy Wayspotting! :slight_smile: