Lightship VPS activation trouble

Bug Reports
1

Include the following details while filing a bug report (edit as applicable):

  • Issue category: Lightship Maps / Semantic Segmentation / Multiplayer / Real-time Mapping-Depth / ARDK Documentation / Unity Example Package / Sample App aka ‘AR Voyage’ / ARDK Virtual Studio Tools / Developer Tools / Networking / VPS /Scanning Framework: Developer Tools: Real Time Mapping Depth
  • Device type & OS version: Android / iOS / Other Ex. iPhone 8+ on iOS 13: Android
  • Host machine & OS version: Mac / Windows / Linux / Other Ex. Mac on Big Sur x.x
  • Issue Environment : Unity Remote / Unity Mock / On Device / Dev Portal: Dev Portal
  • Xcode version:
  • ARDK version:
  • Unity version:

Bug reproduction steps:

Open Lightship.dev on browser or application

Open Geospatial Browsing

Use the activate for the VPS feature

Error: Unable to request VPS activation

Hi there i’m currently attempting to make a project using VPS mapping however currently the meshs’ are not showing and I cannnot succeed in requeating a VPS for the project im working on i’m attempting to map out segments of my town in order to attempt to utilise in AR mapping project however i’ve only had two successful attempts in many weeks (this is my second account creation) i’d really like someone to reach out as I have spent a lot of time scanning many thanks.

James

2

Hello James,

The error you’re encountering is due to limits that Niantic has imposed on activations. When this happens, we generally recommend trying to activate at another time.

In terms of the meshes not showing up, could you please explain your scanning process in more detail? Are you successfully uploading scans from the Wayfarer app but not seeing these scans counted at the wayspot you assigned them to? Are you uploading scans to Public wayspots as laid out in our documentation? As a note, you will not be able to access individual Public scans after you successfully upload them; they will disappear from the Wayfarer app, and meshes won’t be created until after activation.