Unable to connect to ARDK Network {Connection Failed: 501}

  • Issue category: Networking
  • Device type & OS version: iPhone12 Pro on iOS 15
  • Host machine & OS version: Mac on Big Sur x.x
  • Issue Environment : On Device
  • Xcode version: 13.2.1
  • ARDK version: 1.1.0
  • Unity version: 2019.4.30f1

Bug reproduction steps:

  1. Install ARDK + ARDK Sample Scenes
  2. Open PongHLAPI Sample Scene
  3. Add API Key to ARDKAuthConfig
  4. Build and Run to XCode

Hi Christopher,

Thank you for letting us know about the issue that you ran into. I’ve tried to reproduce it using the steps that you’ve provided, but I haven’t been able to reproduce it so far.

From the error code that you posted it looks like your connection to the AR backend server may have been interrupted at some point. If possible, you might want to check your network connection and then try again.

I’m also assuming that you’re encountering this error on device when running the PongHLAPI scene. Would that be correct, or are you seeing the error some place else (such as the Unity editor console, or Xcode console)?

Thanks again, and welcome to the Lightship community!

1 Like

Hello David, I’m no longer encountering the issue. thank you for your support!