We are getting crashes in some of the iPads and iPhones

Include the following details while filing a bug report (edit as applicable):

  • Issue category: Scanning Framework
  • Device type & OS version: iOS 16+, iPad 9th generation
  • Issue Environment : On Device
  • ARDK version: 2.5.2

Description of the issue:

We want to omit the devices unsuitable for the scanning framework.

In the docs,


We can see that there is an approach to validate the device requirements, but it’s just validating whether AR is supported.

There are other functions in the ARWorldTrackingConfigurationFactory class, even for validating the meshing feature.

But not for the scanning feature. Is there a way to validate that ??

Hi Mohan,

Lightship does not currently support iPads. The scanning framework requirements can be found here under Runtime Requirements. In summary, devices must have a Qualcomm Adreno 630 or ARM Mali G72 or equivalent and above, and run on Android API Version 24 or iOS 14 and newer.

Kind Regards,
Maverick L.