Black Screen issue after lanching the app

I'm Stuck
1

Include the following details (edit as applicable):

  • Issue category: Lightship Maps / Semantic Segmentation / Multiplayer / Real-time Mapping-Depth / ARDK Documentation / Unity Example Package / Sample App aka ‘AR Voyage’ / ARDK Virtual Studio Tools / Developer Tools / Networking / VPS / Scanning Framework
  • Device type & OS version: Android / iOS / Other Ex. iPhone 8+ on iOS 13
  • Host machine & OS version: Mac / Windows / Linux / Other Ex. Mac on Big Sur x.x
  • Issue Environment : Unity Remote / Unity Mock / On Device / Dev Portal
  • Xcode version:
  • ARDK version:3.0
  • Unity version:2022.3.4f1

Description of the issue:
I have import the ARDK package according to the documentation in my unity project when i am trying to test on my phone the app background is showing black and my ar camera things are not working can anyone help me to solve this issue

2

Hi mdzaid,

This is a common issue with a couple potential causes: If using the URP, ensure that you’ve added the Lightship render features (More info here: https://community.lightship.dev/t/ardk-3-black-screen-when-building-to-device-using-urp/3878) or you might have forgotten an important step when setting up your project (More info here: https://community.lightship.dev/t/my-app-doesnt-work-when-deployed-what-do-i-do/3860/3).

If neither of those articles resolve your issue, please let me know and we can investigate this issue further.

Happy Holidays!
Maverick L.