VPS tutorial guide scene not showing on IOS device

Include the following details (edit as applicable):

  • Issue category: VPS
  • Device type & OS version: iOS
  • Host machine & OS version: Mac
  • Issue Environment : On Device
  • Xcode version: 13.3
  • ARDK version: 2.0
  • Unity version: 2020.3.34

Description of the issue:

Hi, I’m having issue with the building the VPS tutorial on my IOS phone.
In the Unity Editor, it shows the correct game play of VPS in the interior mock scene.
However, once i build and run on my IOS phone device through Xcode, when I tapped on my phone the gift box doesn’t appear.

May I ask if the data is only localised in my Mac, but cant be on my phone device?
How do I make the gift box appear in my IOS phone device?

Hello Yuki,

I was unable to reproduce your issue of not being able to place the gift box object on device. Could you please walk me through the steps you took to set up your project? If you use the ObjectPlacement example scene, you should not need to change anything to get it to work on device. I will include the steps I took as reference:

  • Create a new 3D Unity project (I tested with Unity 2020.3.5f1)
  • Import ARDK 2.0 and Lightship Hub 1.0.3 packages into your project
  • Follow the instructions on the Object Placement Template page to open the ObjectPlacement scene
  • Configure proper build settings for iOS
  • Build to device

Please let me know if the above steps worked for you. Thank you!

Hi Stacy!

I’m able to reproduce the steps that you have mentioned and the gift box appeared :slight_smile:
for the VPS error, i scanned a private scan of one area and localised it, the gift box appeared!!

Thank you! :smiley: